Bad UI Design

[bertine]

This is a great article that shows how easy it is to redesign a bad UI and how sometimes the company culture doesn't allow good design.

Comments

[woodoo24.livejournal.com]

Hmm...so the problem I see with his article is he doesn't exactly understand the business that aa.com is in or the users who would frequent the site most. No it's not a great site. But he has oversimplified things. While casual travelers might want to see deals to Fiji, business travelers need quick access to other services. I don't want to wait for an ad to load before I get to online check-in or my frequent flyer account. Having booked hundreds of flights, cars and hotels online over the past 9 years I do have a pretty good idea what makes a good travel site. Personally I think Untied has the best looking site with access to all the services I need. JetBlue's site is flat out ugly and Virgin America just doesn't have the easy access to services. aa.com has access to everything I need even if it isn't the prettiest. I'll take function over form in this case.

And not to nit pick here but http://dustincurtis.com/index.html isn't exactly an eye catching blog. I'm not sure I would hire this guy to do my site redesign.

Here's a good article...

[woodoo24.livejournal.com]

http://www.digital-web.com/articles/form_follows_function/